feat: personalize agent interaction with customer name

- Update prompt to use customer name for personalized greetings
- Pass state to tools via agent execution
- schedule_appointment now gets customer_id from state if not provided

src/naliiabot/bot/tools/naliia_tools.py

@@ -158,8 +158,9 @@ class NaliiaTools:
         schedule_time,
         description,
         service_center=11,
-        customer=4,
+        customer=None,
         professional=6,
+        state=None,
     ) -> bool:
         """
         Permite agendar una cita para un cliente en un centro de servicio específico.
@@ -169,7 +170,7 @@ class NaliiaTools:
             schedule_time: Hora de la cita en formato HH:MM:SS.
             description (str): Descripción o motivo de la cita.
             service_center (int, optional): ID del centro de servicio. Por defecto es 11.
-            customer (int, optional): ID del cliente. Por defecto es 4.
+            customer (int, optional): ID del cliente. Si no se proporciona, se obtiene del estado.
             professional (int, optional): ID del profesional. Por defecto es 6.
 
         Returns:
@@ -185,6 +186,14 @@ class NaliiaTools:
         if not schedule_date and schedule_time:
             return False
 
+        if customer is None and state is not None:
+            customer = state.get("customer_id", 0)
+            logger.info(f"Customer ID obtained from state: {customer}")
+
+        if customer is None or customer == 0:
+            logger.warning("No se pudo obtener el ID del cliente")
+            return False
+
         schedule = (
             datetime.combine(schedule_date, schedule_time)
             .replace(tzinfo=ZoneInfo(TIMEZONE))